Buchanan Auto Stores, a retail automotive group led by VP Julie Mummert, uses Hireology to manage hiring across decentralized locations. Since adopting the platform, Buchanan has reduced time to hire by six days, retained five additional employees per quarter through their first 90 days, and increased hiring throughput by over 30% percent.
The Challenge: A Hiring Process That Varied by Manager and Slowed Growth
Before Hireology, Buchanan’s hiring process was inconsistent and slow. Posting jobs, managing applicants, and completing background checks depended on which manager was handling them that week. There was no standard workflow, no centralized visibility, and no way to move candidates quickly. The team was spending time on process instead of building headcount, and unfilled roles were starting to affect operations.
This is a familiar problem in retail automotive. Dealership department heads are not recruiters. They are busy running day-to-day operations, managing the service lane, and working the floor. Hiring happens on the side, which means it often happens inconsistently, slowly, or not at all. Every open position is a revenue problem: a missing technician backs up the shop, a short sales floor lets leads go cold.
“Hireology has helped simplify and streamline our hiring process. The addition of AI to build job postings has made it even easier and better.”
- Vice President
- Buchanan Auto Stores
Why Hireology is Built Specifically for Automotive Dealerships
Most applicant tracking systems are built for corporate recruiting teams with dedicated HR staff. Hireology is built for how dealerships actually operate.
The platform is designed for multi-rooftop, decentralized automotive groups where department managers, not HR professionals, own the hiring process. That means the tools account for the realities of the job: managers who are on the floor, not at a desk; hiring decisions that need to happen quickly before top candidates accept other offers; and consistency requirements that become harder to maintain as a group adds locations.
Hireology’s mobile tools keep hiring moving between customer walk-ins and service lane updates. Smart alerts surface what is urgent so nothing slips through the cracks. Role-based workflows guide managers step by step without slowing them down. The platform also integrates with job boards, social media, and branded career sites, so sourcing is centralized alongside everything else.
Hireology is now the trusted hiring partner for the three largest automotive OEMs in the United States, a signal that the platform has become an industry standard.
What Results Did Buchanan Auto Stores See After Implementing Hireology?
Buchanan saw measurable improvements across three areas:
- Time to hire dropped by six days
- New hire retention improved by five employees per quarter through the first 90 days
- Hiring throughput increased 30% percent
The biggest shift was cultural. Before Hireology, hiring was centralized and sat on one person’s plate. After implementation, Julie trained department managers to independently post effective job listings. Hiring became a distributed capability, with the people closest to open roles responsible for filling them. It stopped being a bottleneck and became a competitive advantage.
For any automotive leader watching growth stall because of a broken hiring process, Julie’s take is direct: Hireology makes hiring faster and more efficient, so your team can focus on selling and servicing instead of chasing paperwork.
Frequently Asked Questions
What is Hireology and what does it do for automotive dealerships? Hireology is an applicant tracking and hiring platform built specifically for retail automotive groups. It centralizes job posting, candidate management, background checks, and onboarding workflows across multiple rooftops. Unlike generic ATS platforms, Hireology is designed for dealership managers who are not full-time recruiters and need tools that fit around their day-to-day operations.
Why is Hireology considered purpose-built for automotive? Hireology is designed around how dealerships actually operate: decentralized management, managers on the floor rather than at a desk, high turnover in key roles, and revenue impact from unfilled positions. The platform includes mobile tools, smart alerts, role-based workflows, and multi-location visibility that generic hiring software does not account for. It is the preferred hiring platform for the three largest automotive OEMs in the United States.
Can Hireology reduce employee turnover at a dealership? Yes. Buchanan Auto Stores retained five more employees per quarter through their first 90 days after implementing Hireology, compared to before. Faster hiring workflows and a better candidate experience reduce fallout before the offer stage and improve early retention after the hire.
How much faster can dealerships hire with Hireology? Buchanan Auto Stores reduced time to hire by six days after adopting Hireology. The platform accelerates hiring through AI-powered job postings, faster background checks with our partner, Accurate, automated candidate communication, and workflows that keep managers moving without requiring recruiter-level expertise.
Is Hireology suitable for multi-location automotive groups? Yes. Hireology is built for decentralized, multi-rooftop retail automotive operations. It gives leadership visibility across all locations while allowing individual department managers to post jobs and manage candidates independently. Buchanan Auto Stores uses Hireology to maintain consistency across locations without centralizing hiring back into a single bottleneck.
What did Buchanan Auto Stores achieve with Hireology? Buchanan Auto Stores reduced time to hire by six days, increased hiring throughput by 30% percent, and retained five additional employees per quarter through their first 90 days. The group also shifted hiring ownership from a central function to individual department managers, making hiring a shared capability across the organization.
