The Hospitality Industry Technology Exposition and Conference (HITEC) 2024 in Charlotte, NC, was groundbreaking for the hospitality sector, bringing together industry leaders, technology innovators, and hospitality professionals from around the globe. This year, Hireology had the privilege of attending this prestigious event, showcasing our cutting-edge recruitment automation solutions and engaging with experts on the front lines of the hospitality industry.
The HITEC Experience
HITEC is not just any conference; it is the largest exhibition of global hospitality technology, featuring over 325 companies that display today’s most innovative solutions. From AI advancements to automation tools, HITEC is where the future of hospitality technology takes center stage. For Hireology, it was an invaluable opportunity to understand the pressing challenges in hospitality hiring and how to demonstrate how our solutions can address these issues effectively.
The Challenges of Hospitality Hiring
Revolving Door of Hospitality Positions
The hospitality industry is no stranger to high employee turnover rates. Positions such as housekeepers and food and beverage workers often see rapid turnover, making it challenging for hotels to maintain a full staff. This revolving door of employees impacts the bottom line, as unfilled positions delay room turnovers and guest service, ultimately affecting customer satisfaction and revenue.
Competition for Top Talent
Competition for top talent is fierce among hotels. The struggle to attract and retain quality candidates is a common concern voiced by many attendees at HITEC. As 60% of hospitality applicants expect to be interviewed within 3 days, the importance of speed in hiring is more important now than ever. Without an effective hiring strategy, hotels find themselves at a disadvantage, unable to compete with other establishments that may offer better incentives or a faster, streamlined hiring process.
Lack of Customer Support and Reporting Insights
Many hospitality professionals at HITEC expressed dissatisfaction with their current applicant tracking systems (ATS) due to the lack of customer support and insufficient reporting capabilities. Recruiters need detailed insights into their hiring processes to make data-driven decisions and present comprehensive reports to owners and stakeholders.
The Role of AI and Automation in Hiring
Artificial Intelligence (AI) and automation were also hot topics at HITEC. Attendees were curious about how these technologies could streamline their hiring processes, and expressed a desire to understand how AI could be integrated into hiring solutions to make the process more efficient and user-friendly.
How Hireology Can Help
Streamlined Hiring Processes
Hireology’s robust hiring platform is designed to simplify and enhance the hospitality hiring process. Our user-friendly interface allows recruiters to manage candidates efficiently, reducing the time and effort required to fill positions. By streamlining your hiring process, our platform frees up recruiters to focus on what truly matters—finding critical revenue-driving talent faster.
Recruitment Automation
Our cutting-edge recruitment automation tools are a game-changer for the hospitality industry. By automating repetitive tasks such as candidate communication and interview scheduling, our platform ensures a faster and more efficient hiring process. This not only speeds up the time-to-hire but also enhances the candidate experience, making your hotel more attractive to top talent.
Insightful Reporting and Analytics
Hireology offers robust reporting analytics features that provide valuable insights into your hiring processes. From tracking applicant sources to measuring time-to-hire, our platform equips recruiters with the data they need to make informed decisions. Analyze your sourcing effectiveness, hiring velocity, and trends with real-time feedback to improve your hiring processes over time. These insights can be used to optimize hiring strategies, improve candidate quality, and ultimately drive better business outcomes.
Award-Winning Customer Support
One of the standout features of Hireology is our award-winning customer support team, ensuring that you have all the assistance you need to optimize your hiring process. Our customer support team is dedicated to helping you succeed with hospitality specific hiring guidance tailored to your specific needs for building and executing a winning people strategy. Hireology helps get you implemented in days, while offering weekly training webinars and knowledge support guides. Whether you need help with industry best hiring practices, how to enhance your hiring strategy, or proactive platform education, we are here to assist you every step of the way.
Conclusion
HITEC 2024 was a testament to the rapid advancements in hospitality technology and the growing importance of efficient hiring processes. Hireology is proud to be at the forefront of this evolution, providing solutions that address the unique challenges faced by hospitality professionals.
By streamlining hiring processes, leveraging recruitment automation, and offering valuable hiring insights, Hireology empowers hospitality businesses to find and retain top talent. Our award-winning customer support team is always ready to assist, ensuring that you have the guidance you need to optimize your hiring strategy.
Join the community of successful hospitality professionals who trust Hireology to transform their hiring processes. Schedule a demo today and experience the difference that Hireology can make for your hotel.
