As the automotive market drives continued change, we have observed that hiring practices supporting automotive talent haven’t kept up with today’s workforce needs.

Cox Automotive and Hireology – the leaders in dealership operational and human capital solutions – wanted to understand what opportunities exist to improve how dealerships approach talent and drive real business solutions. The research represents comprehensive surveys and interviews polling 50 national dealerships representing major OEMs, 834 members of the U.S. workforce, and 343 dealership employees.

The goal of this research is to understand today’s challenges around talent acquisition and highlight potential solutions dealerships can implement to attract fresh candidates to retail automotive while driving real business results.

Some key findings include:

  • Two-thirds of dealerships surveyed from across the U.S. admit to having no staffing strategy in place
  • Only about half (54%) of dealership employees in customer-facing positions believe they’ve received enough training to do their jobs effectively

Download the full report below to learn more.