Outsmart your competitors and fill your hospitality industry jobs with better talent faster in 2024
Based on an exclusive survey of HR professionals at hotels and resorts nationwide, The Future of Hospitality Hiring 2024 outlines current hiring trends in the hospitality industry and provides a roadmap for filling essential roles with better talent faster.
Do you have what it takes to win in the new age of hospitality hiring?
In the hospitality sector, bottom-line growth depends entirely on your ability to recruit and retain top talent for your most essential roles — like housekeepers and front desk staff. But in a highly competitive hiring landscape where talent is scarce and candidate expectations are ever-changing, this is easier said than done.
To outsmart your competitors and capture your fair share of today’s talent pool, it’s important to start with an understanding of where most of your competitors stand today as it relates to hiring, retention, and more.
In our third-annual benchmark report, we’ll uncover the insights gleaned from our December 2023 survey of HR teams across leading hotels and resorts. This report sheds light on emerging hiring trends in the hospitality industry, common challenges, the state of AI in recruitment, and more — offering a comprehensive plan for what it takes to win in the new age of hospitality employment.
Key takeaways from the Future of Hospitality Hiring 2024
- 91% of hotels reported that hiring is still somewhat or extremely challenging
- Hotels cite lack of quality talent as the top factor impacting today’s hiring challenges
- 26% of hotels say housekeepers are the hardest hospitality industry jobs to fill
- Great workplace culture is the most common employee benefit offered among hotels
- 61% of hotels say their hiring process takes less than 2 weeks
- 53% of respondents say they’re already using AI in some capacity for recruiting at their hotel
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