Hireology co-founder and CEO, Adam Robinson, shared his retail automotive hiring expertise with Automotive News and Fixed Ops Journal for two articles published this week. Both articles focus on attracting and hiring quality fixed ops talent, an ongoing challenge for the industry. See below for more information about each piece.
Automotive News – More Dealerships Are Creating Initiatives to Hire, Train and Retain Techs
With baby boomers retiring rapidly and few millennials interested in long-term fixed ops careers, there is a general worry in the retail automotive industry that the number of open fixed ops roles will only continue to grow. And according to Adam Robinson, a key to attracting millennials – and other job seekers – is having defined career paths.
“Clear career paths [are] crucial to attracting and retaining good dealership technicians, says Adam Robinson, CEO of the employment platform Hireology. Stable pay and appropriate work-life balance are other crucial elements, he says.
‘Dealers can innovate in all these areas today and be more successful in the search for tech talent,’ Robinson says.”
Fixed Ops Journal – Missing in Action: Chronic Shortage of Service Technicians Threatens Dealership Profits
According to NADA, new vehicle dealerships employ about 317,000 service techs, or an average of 19 per dealership. And the industry is expecting to see a service tech shortage of 20,000-25,000 in the near future.
“‘Everybody sees profitability in the service drive as the future,” said Adam Robinson. ‘But nobody has changed the strategy for talent.’
Robinson cites key factors underlying the tech shortage: ‘Career path is murky, pay plans are highly variable, the hours aren’t great – so we’re 0-for-three on this. Dealers who can change that dynamic before their competitors do are going to have a real advantage in the market’ for techs.”
Attracting quality fixed ops staff is a top challenge for dealerships. Across Hireology’s customer base – which includes 1 in 10 new car dealerships – Hireology drove close to 36,000 quality applicants to nearly 3,000 open technician positions in the first half of 2018. See how Hireology can help your dealership increase profitability by reducing time to hire for fixed ops talent – schedule a demo today.