Hireology Career Mobility Spotlight: Jessika Rivera

At Hireology, we put an emphasis on cultivating a work culture that caters to the employee experience. In fact, our leadership prides itself on striving to make Hireology the best place you ever work.

Achieving this goal takes dedication and intention, which you can find in our competitive pay and benefits — but we don’t stop there! Our career growth opportunities and mobility offerings are top of class too; we want to support our people no matter where they are in their career so that they are fully prepared to make their next move, regardless of where that move may be. Each year, hundreds of employees experience both traditional and nontraditional career growth at Hireology. These opportunities allow them to expand their skills, gain new experiences, and feel fulfilled in their day-to-day work.

Each month, we’re featuring a different employee who has grown professionally at Hireology in our Career Mobility Spotlight blog series. For December, we’re focusing on Jessika Rivera, who has grown from her initial role as a Customer Success Agent into a Strategic Customer Success Manager. Jessika’s career path at Hireology is a wonderful story of a traditional example of career growth in a customer success role.

When did you start working with Hireology? What role did you start in? What role are you in currently?

I started at Hireology in January 2019 as a Customer Success Associate and I’m now a Strategic Customer Success Manager.

Can you describe how you’ve grown professionally since you started working for us?

I started at Hireology working with some of our smallest customers before growing to work with some of our largest customers. Professionally, I’ve grown from being reactive to more proactive with customers as they’ve learned to trust me to help them make strategic decisions about their recruiting efforts.

What have been your most significant achievements while working for Hireology?

My most significant achievement is being promoted 3 times. Each promotion came with its own challenges and opportunities to grow in each role.

What’s the best advice you can give to someone who is looking to move up in their role or has shown interest in a different role or department?

My advice is to learn Hireology inside and out, take opportunities to work with other departments and be vocal when you have ideas that bring value to the business.

What do you like about our company culture?

Our recruiting team makes great hiring decisions! I love that our culture is made up of people who are always willing to lend a helping hand. We have a very inclusive culture.

What makes you want to stay at our organization?

I enjoy the work we do, I love our company culture, and I really appreciate our work/life balance and flexibility. 

What is the best advice you would give to someone just starting out at the company?

For someone just starting at Hireology, I recommend getting involved and taking ownership of things you want to learn. Raise your hand!

Which one of Hireology’s Core Values or belief statements resonate with you the most?

No Assholes. Straight and to the point — just be a good person!

Are you interested in learning more about Hireology’s culture and company history? Check out our About Us page for more information!

Author:

Share:

Get our hiring insights delivered right to your inbox

We think it’s uncool to send spam, so we promise we won't.

By subscribing you agree with the Terms and Privacy Policy

Attract & Source
A diversified strategy helps find and attract the right people faster, while building a pipeline of qualified candidates for every role.
Features:
Job Boards
New
Career Sites
AI
Referrals
QR Codes
Campaigns
Engage & Evaluate
Leading-edge tools enhance candidate experience, and help teams to connect, dig deeper, and assess with consistency.
Features:
SMS
New
Email
AI
AI / Automation
Prescreen Survey
Interview Scheduling
Decision & Hiring
Hireology helps to get hiring to the top of the to-do list with real-time prompts and reminders that can be accessed and acted upon from a mobile device.
Features:
Background Check
New
Offer Letter
AI
References
Testing
Interview Guides
Manage & Optimize
Transformative tools drive next-level hiring solutions which align teams, sharpen focus on priorities, and drive growth.
Features:
Action Center
New
Collaboration Tools
AI
Reqs & Approvals
Mobile App
Onboarding
Selection Manager
Measure & Improve
Tools for measuring improvement and evaluating impact provide visibility into what’s working and what needs improvement among every role, team, and location.
Features:
Hiring Velocity
Hiring Funnel
Hiring Steps
Sourcing Performance
User Activity
New
Feature Placeholder
AI
“I need consistency across locations without more red tape.”
Easy-to-adopt tools that fit with existing flows drive the transition from scattered to standardized.
"I need to surface the best candidates quickly — before we lose them."
Hireology helps you identify top candidates early in the process, and gives your team the tools to evaluate and act fast, without cutting corners.
"I need more right-fits, not just more resumes."
By building a hiring portfolio from multiple sources, and optimizing it in real time, Hireology helps to ensure optimal alignment between candidate skills and job requirements.
"I need control over how we manage resources, timelines, and outcomes."
Hireology gives you the tools to create structure, enforce consistency, and stay informed – all without needing to personally manage every step.
"I need candidates who actually show up, stick around, and succeed."
Hireology helps to raise the bar at every stage, attracting stronger candidates, evaluating for long-term fit, and supporting a better start.
"I need accountability so hiring doesn't fall through the cracks."
By easily assigning roles and tracking activity, Hireology makes it easy to enforce timelines, and keep everyone on track.
"I need visibility into what's working, what's not, and where things stall."
Hireology helps you see across every role, team, and location, so you can take action with confidence, knowing what’s working, what’s not, and what’s getting in the way of hiring momentum.
"I need fewer unfilled positions — those are revenue-killers."
Fast access to the right fits and accountability built into process flows helps to keep your teams fully staffed and productive.
"I need to make it simple for managers who are
on the go.
"
Recruitment tools that easily integrate into day-to-day realities of the job, help managers to hire well, without dropping what matters most.
“I need to make applying fast and easy.”
A fast, mobile-friendly, low-friction application experience helps to keep job seekers engaged from the first click to the final step.
Automotive
Dealership department heads are on-the-go, not at a desk. Hireology offers purpose-built retail automotive solutions that provide speed and structure for smarter staffing.
Healthcare
With an expert focus on the realities of healthcare staffing, Hireology helps teams to move efficiently to build a pipeline of qualified, committed care providers across all facilities.
Hospitality
Hireology’s hiring service-centric hiring solutions for hospitality helps managers to move fast, stay consistent, and staff smarter.