Introduction
ThriveMore Retirement Communities operates four senior living communities dedicated to providing exceptional care and services to seniors. Established as a trusted name in the senior care industry, ThriveMore prides itself on maintaining high standards and ensuring the well-being of its residents. However, the need for efficient and effective recruitment processes became paramount as they sought to attract and retain top talent.
The problem
The new system encountered several issues:
Lack of Support and Accountability
ThriveMore experienced a lack of support and accountability, leading to dropped balls and unresolved issues.
Confusion Over System Support
With separate contacts for different systems, there was confusion regarding whom to approach for specific concerns.
A-la-Carte Pricing
Unexpected additional costs per background check and MVR order added to their financial burden.
Low Applicant Volume
The most critical issue was the insufficient number of applicants, leading to idle HR teams due to a lack of work.
Long Support Turnaround Times
Standard support turnaround times averaged over a week, causing delays and inefficiencies.
The situation became unsustainable, prompting Jasmine to seek alternative solutions, including a return to Hireology.
The Solution
Hireology’s integration capabilities allowed for a seamless transition. Key aspects of the solution included:
Seamless Migration
All user accounts were reactivated without the need to resend invitations or reset passwords, ensuring minimal disruption.
Streamlined Process
The integration between Hireology and the existing payroll system created a cohesive, efficient workflow.
Improved Support
Hireology provided robust support, ensuring quick resolutions to any issues that arose.
“The support we get with Hireology is truly best in class. For more tactical needs, I can reach out to support and hear back within the same day, sometimes even the same hour! For strategic support, I have one contact who knows our goals, our process and our personalities!”
— Jasmine Berry, Human Resources Generalist
Results
The results of transitioning back to Hireology were immediate and impactful:
Increased Applicant Volume
In the first full week back with Hireology, ThriveMore received over 250 applicants, addressing the critical issue of low applicant volume.
Full Work Schedules for Recruiters
For the first time in months, recruiters had enough work to fill their entire workweek. Jasmine Berry noted, “During our first full week back on Hireology and for the first time in a month or so, our recruiter has enough work to fill a full work week.”
Quick Review Times
The time to review applicants was reduced to just one day, enabling faster decision-making and onboarding.
Cost Efficiency
By eliminating unexpected a-la-carte pricing, ThriveMore achieved better financial predictability and efficiency.
Conclusion
ThriveMore Retirement Communities’ experience highlights the importance of reliable and efficient recruitment processes in maintaining operational excellence. By returning to Hireology, they overcame significant challenges and achieved remarkable results. The partnership between ThriveMore and Hireology exemplifies how the right solution can enhance recruitment efforts, streamline workflows, and drive organizational success.
Looking ahead, ThriveMore plans to continue leveraging Hireology’s capabilities to maintain a steady influx of qualified applicants and ensure consistent staffing levels across their communities. The ongoing collaboration promises a future of sustained growth and success.
Ready to transform your recruitment process? Book a demo with Hireology today and discover how we can help you achieve similar results.
Ready to see how Hireology can transform your hiring processes?
Book a demo today and discover the benefits for yourself.
