Free Study

Understanding the Hospitality Applicant Economy

Job seeker expectations have changed.
Are you keeping up?

Hireology surveyed more than 400 job seekers looking for work in the hospitality space to better understand the state of the hospitality talent market and define real solutions for industry leaders looking to hire and retain better talent to drive real bottom-line impact. The resulting report, The Great Reassessment, offers these findings and more.

Complete the form to the right to get your copy today!

Learn what job seekers really expect from you

In the survey, we asked questions around job search preferences in terms of devices, speed, and convenience. We also dug into job seeker expectations for work itself — including needs for flexibility, job growth, and more. Key findings include:

48% of hospitality job seekers say they’d take a pay cut for the flexibility they want

A third of job seekers in the industry say they won’t even apply to your open roles if you don’t list your benefits in your job description

52% of hospitality job seekers complete the entirety of the application and hiring process on mobile devices

59% of respondents seeking work in hospitality say they have given up on a job application because it took too long to complete

What our customers are saying

 4.5/5

4.5/5

"Our Customer Success team demonstrated exceptional creativity in streamlining our process. As an international recruiter, I face unique challenges related to the scale of my resonsibilities. My Hireology customer success team worked with me to create innovative solutions has drastically reduced my workload and inbox clutter. Their ability to understand our unique needs and deliver tailored solutions has been invaluable."

Gail Hodgeman

Director International Recruiting |

Cliff House

"Since late 2024, Hireology has been a trusted partner of Vesta Hospitality, and we’re now the proud owners of our very own White Lab Coat status—because every great partnership deserves a little flair. Beyond their ever-evolving platform and user experience, Hireology’s commitment to service is what truly sets them apart. Our dedicated account manager is like a hiring superhero—always there when we need her, armed with expertise, industry know-how, and an uncanny ability to make our lives easier. We’re excited to keep this partnership going for years to come!"

Susanne Holmberg

Director of Creative Strategies & Talent Development |

Vesta Hospitality

"As a start-up owner/Director, the platform's support team has been instrumental in assisting our agency's recruiter and me continually refine our recruitment and onboarding process. As the business has begun to scale and grow, their responsive approach to our changing recruiting operations has been exceptional. The streamlined onboarding service has significantly freed up my time, allowing me to focus more effectively on other critical operations within our agency."

Hope Hopes

Director |

Griswold - Howard County

"Working with our Customer Success Manager has been a game-changer for Interim HealthCare. Their responsiveness and adaptability to our unique needs as a national franchise organization have been invaluable. They help us enable technology that directly impacts our hiring strategies, and their proactive support and deep understanding of our goals make them a true extension of our team."

Scott Williams

Vice President of Talent |

Interim Healthcare

"Our relationship with our Customer Success Manager has been exceptional. Their accessibility and collaborative approach have directly contributed to the successes of our franchise owners. It's clear in every interaction that Griswold’s best interests are always their top priority. We greatly appreciate their consistent support and dedication that helps Griswold franchise owners thrive."

Matt Erickson

Senior Director of Sales and Operations |

Griswold Home Care

"Our Customer Success Manager has been a fantastic partner in helping Newton Motor Group streamline our hiring process with the platform. Their support, responsiveness, suggestions, and strategic insights have made a real impact, ensuring we get the most out of the platform. Thanks to the platform, we’ve been able to attract quality candidates more efficiently and stay on track with our hiring goals."

Karen Schulte

Corporate Operations |

Newton Motor Group

"Since partnering with the platform in May of last year, our team has had an outstanding experience with it. It’s been an incredibly user-friendly tool for both our hiring managers and candidates, streamlining the entire recruiting and onboarding process with ease. The feedback from our team has been overwhelmingly positive, with minimal issues and a seamless workflow. A huge shoutout to our Customer Success Manager, who has been a true rockstar from day one. They are always responsive, open to feedback, and understands the fast-paced nature of recruiting—making sure we get the support we need when we need it. I’ve told them many times they’re not allowed to leave—haha! Overall, Capital is thrilled with the platform and highly recommends it to other companies looking to enhance their hiring and onboarding experience!"

Shelley Makela

Director of Recruiting and Onboarding |

Capital Automotive Group

"Our Customer Success Manager has been an invaluable asset to our team, ensuring that the system consistently continues to support our Talent Acquisition efforts. They are not only quick to assist and incredibly helpful with our requests, but they do it all with a positive outlook that makes every challenge feel manageable. I’m grateful to have them as a valued partner for our talent acquisition needs — their dedication and expertise truly makes a difference."

Melissa Huber

Director, Human Resources |

Chapman Automotive

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