customer experience

Exciting Updates from Hireology Customer Care and Support

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While we usually focus announcements on new product features, we wanted to dedicate a post to the hard work and exciting new offerings from the Hireology Customer Care team. We’re excited by these updates and think they’ll help our customers get even more value from the Hireology platform. Longer Support Hours Our Customer Care team …

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Why it’s Important to Listen to and Address Customer Feedback

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For any business, customer feedback is invaluable to overall success and it’s critical collect – and act on – feedback on a regular basis. Below, we’ve outlined several benefits of having a process in place to proactively collect, analyze and address feedback. Gauge Overall Customer Satisfaction Whether your customer retention is high or you’re seeing …

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