Automotive News

Hireology and Automotive News Announce Jobs Board Partnership

Hireology and Automotive News are partnering to create the single largest source of automotive retail jobs in North America. The Automotive News Jobs Board, powered by Hireology, provides maximum exposure for senior-level dealership roles, in front of the industry’s most engaged candidates. Automotive News’ readership of more than 196,000 automotive insiders, combined with thousands of open jobs across …

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Hireology CEO Featured on Dealers Compressed Podcast

Hireology Co-Founder and CEO Adam Robinson sat down with Image Auto Founder and CEO Paul J Daly at NADA 2018 to discuss the importance of human capital management to dealer success. Image Auto recently launched a podcast, Dealers Compressed, and a video series, Compressed, focused on helping dealers remain profitable in the face of margin …

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Driving Customer Satisfaction From Your F&I Employees

F&I employees are a top driver dealership customer satisfaction, only following sales personnel, according to the 2017 Car Buyer Journey from Cox Automotive. But F&I personnel have room for improvement when it comes to providing a top-notch customer experience. According to the study, when respondents were asked to rate their satisfaction, 79% of car buyers …

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How Employees Can Help Your Dealership Build Customer Trust

According to a recent study, dealers have room for improvement when it comes to earning customer trust. The 2017 AMCI Inside Trusted Automotive Brand Study found that no automotive brand scored higher than 50 out of 100 on the study’s trust index. And another study found that 81% of recent car buyers polled did not …

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Key Trends to Look for at the Dealership of the Future

The retail automotive industry has seen ever-increasing sales since 2013, but experts predict this momentum may have plateaued – and will likely decline in the coming years. Hiring the right people can help dealerships stay competitive no matter what the market has in store. We’ve pulled together a list of emerging trends dealerships of the …

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How Automotive Job Roles are Evolving Across Dealerships

When you think of a dealership, several traditional automotive job roles – including sales managers and service technicians – likely come to mind. But as reported in Automotive News, some dealerships are adding new roles to keep up with the ever-evolving retail automotive market. Is your dealership adapting to the changing retail automotive landscape by …

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Competing with Amazon for Car Sales: How Employees Can Help

Amazon made widespread headlines for buying Whole Foods earlier this year, creating a strong foothold in the grocery vertical, but the retail giant is also quietly testing the waters of the automotive market. News broke in June that Amazon is recruiting car sales executives in Europe and may soon start selling cars in the UK. …

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The Changing Role of Dealership F&I Managers

Dealership F&I managers see themselves as putting automotive customers’ needs first, as they’re constantly seeking low interest car loans for customers. But unfortunately, customers don’t always see it this way. According to a recent survey asking automotive customers, “Which dealership employee do you feel is most interested in serving your interests, rather than the interests …

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The BMW Genius and the Future of Dealership Staffing

With over 1,000 BMW Geniuses across the U.S., the BMW Genius program has had an extensive and positive impact on the BMW customer journey since its launch in 2014. Unlike a traditional sales role, a BMW Genius is a product expert and customer service-oriented position. Given the complexity of today’s cars, BMW Geniuses are BMW …

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