Hiring Success Story | 1-800-GOT-JUNK

By Adam Robinson,
February 26, 2014

They’ve perfected the art of junk removal. How? Through a team of dedicated employees.

1-800-GOT-JUNK is the world’s largest junk removal ser

vice. With over 200 locations in three countries, JUNK knew one of the most effective ways to grow even larger was through streamlining their hiring process. So

 they called Hireology; after all, we are the franchise hiring experts.

According to Jerry Gratton, Vice President, People for 1-800-GOT-JUNK?, the system’s greatest hiring challenge was inconsistency. Each location had a different approach to sourcing, screening, and hiring front-line staff. This resulted in unpredictable and irregular new hire success rates.

However, Gratton knew his team needed more than just an applicant tracking system. Something that was compatible for both corporate and franchise location users. It was also important they find a tool that was user-friendly, practical, and had a customizable interface. And last but not least, JUNK needed a system that included behavioral assessments as part of the onboarding process. 

After implementing Hireology, 1-800-GOT-JUNK? was able to secure a consistent hiring process and candidate experience system-wide. One of the goals for their franchise is to always be recruiting. And according to Jerry Gratton, “Not only did Hireology give [franchise partners] a way to do just that, but applicant quality and candidate experience with 1-800-GOT-JUNK? has also improved.” 

About the Author

Adam co-founded Hireology with the mission to help growing companies make better hiring decisions through data and better technology. Adam is passionate about entrepreneurship, donating time to a number of organizations that support the entrepreneurial cause. Adam completed his undergraduate study at the University of Illinois at Urbana-Champaign, and received his MBA from DePaul University in Chicago, IL.

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