Hotel

How Improved Hiring Can Help Hotel Owners and Operators Overcome Top Industry Challenges

The hotel industry is continuously growing – in 2017, U.S. hotel revenue surpassed $200 billion. But despite this growth, the industry faces significant challenges when it comes to remaining competitive and profitable. One way hotel owners and operators can attract and retain customers and increase profitability is by hiring the best team. Customer service is …

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What Hotel Owners and Operators Can Learn from the Chicago-Area Hotel Worker Strike

More than 6,000 hotel workers from 25 downtown Chicago hotels went on strike on Friday, September 7, after their contracts expired on August 31. The employees on strike are represented by the union UNITE HERE Local 1 and include housekeepers, doormen, cooks, bartenders, room service attendants and more. As reported in The Chicago Tribune, the …

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